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Return Policy
Solanova stands behind all the products that we sell
by offering a 100% Satisfaction Guarantee. As mentioned in Our Guarantee
, if you’re not completely satisfied for any reason with the
products you have purchased at Solanova.com, you may return* the unused
portion within 30 days of the day the product was ordered for a full
refund of the purchase price.
To submit a return, please mail us a package containing the unused
portion of your product, a copy of your order invoice, and a
note or letter indicating the reason(s) for your return.
Mail all returns to:
Solanova
Attn: Returns
Customer Service Department
7110 Redwood Blvd
Suite A
Novato, CA 94945 USA
We will credit your account within 2 weeks of receiving your return.
* Please note that customers are responsible for the postage on return
items and will not be refunded for those charges. |
Contact Us:
Email:
General Questions
Web Site Issues
Employment
Opportunities
Order Products :
1-800-200-0456 For US Only)
or 1-415-898-1704 (for all International calls)
Fax:
1-415-898-1666
Mail:
Solanova, LLC
7110 Redwood Blvd.
Suite A
Novato, CA 94945 USA
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